Quo

Previously known as OpenPhone, Quo is an AI powered phone system designed specifically for startups and small businesses. Quo seamlessly integrates calls, texts, and customer contact profiles into a shared platform, providing a comprehensive communication tool. This design encourages team alignment, improves response times and ultimately, enhances customer value perception. It features a variety of capabilities, including call and text messaging, team collaboration, CRM and automation. A unique feature of Quo is Sona, its dedicated AI Agent that offers 24/7 call support. Sona handles common questions to ensure customer opportunities are never missed. Quo also provides an API for increased customisation and smoother integration into existing workflows. Furthermore, Quo's platform allows for analytics oversight, phone menu and routing options, and shared numbers to facilitate team collaboration. The shared platform approach helps avoid missed calls which can translate into lost revenue. The system presents a full history with each customer to give teams complete context, enhancing customer service by providing well-informed responses.